Customer Hub

Today’s hybrid work environment requires modern communications and modern solutions. The Microsoft Modern Work Customer Hub is a virtual journey of webinars designed to help you understand and envision what you can achieve with Microsoft solutions.

Discover our series

Accelerate value with Microsoft 365 Copilot

It is already clear that users are realizing significant personal benefits from Microsoft 365 Copilot everyday, but how do organizations effectively define and measure the impact to their business? This series will outline the importance of identifyi...

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Drive adoption of Microsoft 365 Copilot

Whether you want to increase your own skills or lead change for your organization, this series has all the expert tips and guidance you need - and more! Get ready for the experts to outline on how to successfully drive adoption of Microsoft 365 Copil...

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Microsoft 365 Copilot extensibility

Join us for 3-week exclusive sessions on Microsoft 365 Copilot extensibility. Hear from Microsoft engineers on unlocking the value of Copilot by transforming your core business processes in your daily flow of work by providing users with relevant and...

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Microsoft 365 Copilot fundamentals

Starting with Copilot for Microsoft 365, our virtual webinar series will quickly get you ready to deploy and drive healthy usage. Explore below for the full list of events and other resources to help you get started.

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Microsoft Copilot with Enterprise Data Protection

Microsoft Copilot with Enterprise Data Protection - at zero cost to you? Join us to learn about several updates to the free Microsoft Copilot service for users with a Microsoft Entra account to enhance data security, privacy, and compliance and simpl...

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Monday Masterclass: Your guide to the Viva Engage essentials

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Patterns of value: Power Platform

Join us for an enlightening series on how to leverage AI and low-code solutions to drive innovation and value across your organization. Learn how Power Platform can modernize applications, extend line-of-business (LOB) systems, optimize processes, an...

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Smart workplace: Teams Phone

Microsoft Teams Phone is a cloud-based calling platform where you can experience smart communication and seamless collaboration.

Flexible and easy to use: Communicate and collaborate effortlessly across devices and spaces...

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Smart workplace: Teams Premium

Interested in learning more about Microsoft Teams Premium? Join members of our Engineering team to get the scoop on how Teams Premium help makes collaboration and communications more intelligent, engaging, and protected. We'll overview the solution, ...

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Upcoming & on demand sessions

Microsoft 365 Copilot extensibility series • Session 1 Get started with Copilot agents
Wednesday, January 22, 2025
8:00 pm PT
Microsoft 365 Copilot extensibility series • Session 1 Get started with Copilot agents
Thursday, January 23, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 1 Mastering admin and governance in Viva Engage
Monday, January 27, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 1 Mastering admin and governance in Viva Engage
Monday, January 27, 2025
3:00 pm PT
Drive adoption of Microsoft 365 Copilot series • Session 1 Maximize organizational adoption of Microsoft 365 Copilot
Tuesday, January 28, 2025
8:00 am PT
Drive adoption of Microsoft 365 Copilot series • Session 2 Microsoft 365 Copilot – The art of the prompt!
Wednesday, January 29, 2025
8:00 am PT
Microsoft 365 Copilot extensibility series • Session 2 Empower End Users with agents to boast personal and group productivity
Wednesday, January 29, 2025
8:00 pm PT
Microsoft 365 Copilot extensibility series • Session 2 Empower End Users with agents to boast personal and group productivity
Thursday, January 30, 2025
8:00 am PT
Accelerate value with Microsoft 365 Copilot series • Session 1 Microsoft 365 Copilot: Defining value for your organization
Tuesday, February 4, 2025
8:00 am PT
Accelerate value with Microsoft 365 Copilot series • Session 2 Microsoft 365 Copilot analytics: Measuring impact with analytics
Wednesday, February 5, 2025
8:00 am PT
Microsoft 365 Copilot extensibility series • Session 3 Empower organization with agents to automate and optimize business processes
Wednesday, February 5, 2025
8:00 pm PT
Microsoft 365 Copilot extensibility series • Session 3 Empower organization with agents to automate and optimize business processes
Thursday, February 6, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 2 Community management overview in Viva Engage
Monday, February 10, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 2 Community management overview in Viva Engage
Monday, February 10, 2025
3:00 pm PT
Smart workplace: Teams Premium series • Session 1 Reimagine flexible work and enhance customer interactions with engagement innovations in Microsoft Teams Premium
Wednesday, February 12, 2025
8:00 am PT
Smart workplace: Teams Phone series • Session 1 Teams Phone overview and Teams Phone user persona
Wednesday, February 12, 2025
8:00 am PT
Smart workplace: Teams Premium series • Session 1 Reimagine flexible work and enhance customer interactions with engagement innovations in Microsoft Teams Premium
Wednesday, February 12, 2025
6:30 pm PT
Smart workplace: Teams Phone series • Session 2 Advanced calling scenarios
Tuesday, February 18, 2025
8:00 am PT
Smart workplace: Teams Premium series • Session 2 Jumpstart your organization’s AI journey with Microsoft Teams Premium
Wednesday, February 19, 2025
8:00 am PT
Smart workplace: Teams Premium series • Session 2 Jumpstart your organization’s AI journey with Microsoft Teams Premium
Wednesday, February 19, 2025
6:30 pm PT
Smart workplace: Teams Phone series • Session 3 Teams Phone enablement plans deep dive
Thursday, February 20, 2025
8:00 am PT
Patterns of value: Power Platform series • Session 3 Accelerate innovation with hyperautomation
Thursday, February 20, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 3 Corporate communications, campaigns, and leadership engagement
Monday, February 24, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 3 Corporate communications, campaigns, and leadership engagement
Monday, February 24, 2025
3:00 pm PT
Smart workplace: Teams Phone series • Session 4 Improving customer engagement with the Queues app for Microsoft Teams
Tuesday, February 25, 2025
8:00 am PT
Smart workplace: Teams Premium series • Session 3 Collaborate more securely with enhanced protections and management controls in Microsoft Teams Premium
Wednesday, February 26, 2025
8:00 am PT
Smart workplace: Teams Premium series • Session 3 Collaborate more securely with enhanced protections and management controls in Microsoft Teams Premium
Wednesday, February 26, 2025
6:30 pm PT
Smart workplace: Teams Phone series • Session 5 Teams Phone deployment best practices live demo
Thursday, February 27, 2025
8:00 am PT
Smart workplace: Teams Phone series • Session 6 Teams Phone deployment and adoption, and the future of Teams Phone
Tuesday, March 4, 2025
8:00 am PT
Smart workplace: Teams Phone series • Session 7 Achieve maximum value with media quality
Thursday, March 6, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 4 Effective training and adoption strategies to launch Viva Engage
Monday, March 10, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 4 Effective training and adoption strategies to launch Viva Engage
Monday, March 10, 2025
8:00 am PT
Patterns of value: Power Platform series • Session 4 Extend line of business applications with AI in low code
Thursday, March 20, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 5 Create captivating events with Viva Engage
Monday, March 24, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 5 Create captivating events with Viva Engage
Monday, March 24, 2025
3:00 pm PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 6 Data and analytics deep dive
Monday, April 7, 2025
8:00 am PT
Monday Masterclass: Your guide to the Viva Engage essentials series • Session 6 Data and analytics deep dive
Monday, April 7, 2025
3:00 pm PT
Patterns of value: Power Platform series • Session 5 Build your own copilot agents
Thursday, April 17, 2025
8:00 am PT
Smart workplace: Teams Phone series • Session 2 Advanced calling scenarios
Microsoft 365 Copilot fundamentals series • Session 1 Discover Microsoft 365 Copilot
Microsoft 365 Copilot fundamentals series • Session 2 Drive user enablement in the era of Microsoft Copilot
Smart workplace: Teams Phone series • Session 3 Teams Phone calling plans deep dive
Smart workplace: Teams Phone series • Session 1 Teams Phone overview and Teams Phone user persona
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