Streamline user training

Embrace our best practices for user training:

• Put training in the context of day-to-day tasks.
• Allow people to opt-in to longer form training.
• Everyone learns differently. Design a plan to accommodate different styles.
• Provide digital training leave behinds like our Day in the Life handouts to remind people of what is available to them.

Use our resources to simplify preparation for your training programs:

• Microsoft 365 learning pathways – Microsoft training curated by the community for the community
• Microsoft Support – Product training and support resources
• Microsoft 365 Copilot Chat – Get up and running with your new everyday productivity app
• Customer Hub – Instructor-led webinars to help you understand and envision what you can achieve with Microsoft solutions

Champion resources

Champions are critical to the success of adoption. They are power users with a desire to help others along the way. Often, they are closest to the business outcomes your organization is trying to realize. Empower them with our programs or become one yourself by learning in our worldwide community.

Ensure your Champions and trainers have access to our online resources.

• Microsoft 365 Champion Program – Learn from others and receive free training in our community calls
• Microsoft Transform – Resources for Microsoft Cloud Partners to help plan customer transformations
• Productivity Library – Library of scenarios with assets and help articles
• Productivity Training – Scenario based training to ready people to maximize their productivity