Communications scenario: Authoring an internal communications post
Available with: Microsoft 365 Copilot Scenario level:
KPIs impacted
Engaging content
Connect to audiences
Reduce time
Value benefit
Employee experience
Using Copilot to draft an internal communications post
1. Summarize email
Use Copilot in Outlook to summarize an email about a new internal tool that will be rolling out to your organization so you can craft an announcement post to the internal community you manage.
Copilot in Outlook
Sample Prompt: Summarize the announcement email and extract the most important bullet points to understand the value-add of the new tool.
2. Conduct research
Prompt Copilot to research more about this tool and surface similar announcements so you can align your internal announcement with similar organization communications.
Microsoft 365 Copilot Chat2
Sample Prompt: Search for announcements of new tools and review their tone and sentiment.
3. Draft awareness post
Prompt Copilot to generate a first draft of the awareness post, leveraging the research and pulling data from relevant emails about the tool.
Microsoft 365 Copilot Chat2
Sample Prompt: Draft an awareness post about the new internal tool based on emails about the tool from the past few weeks.
4. Draft different variations
Ask Copilot to provide several versions of the awareness post and choose your favorite one.
Microsoft 365 Copilot Chat2
Sample Prompt: Generate new versions of the post to have a few options to consider.
5. Refine draft
Paste the copy into a Word document and use Copilot in Word to rewrite the post to match the writing style of your previous communications.
Copilot in Word
Sample Prompt: Review this awareness post and look for gaps or sections that may be confusing for my audience. Then suggest updated copy.
6. Add intro and outro
Use Copilot in Word to draft the into and outro of the awareness post.
Copilot in Word
Sample Prompt: Based on the content of the awareness post, draft a fun and engaging intro and outro for the comm that will get communicators excited about the new tool.
1Access Microsoft 365 Copilot Chat at m365copilot.com or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web".
2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app or the Microsoft 365 Copilot Chat app in Microsoft Teams, and set toggle to “Work”.
3Copilot agents allow Microsoft 365 Copilot to access your organization-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
