Resources
Click each persona to find resources to deploy, use, and scale Dynamics 365 for you, your team, and your organization.
Sales
Learn more about how your sales teams can close more deals and deepen customer relationships with AI assistance.
Marketing
Learn how you can create more personalized customer journeys with next-generation AI.
Customer Service
Resolve issues faster using generative AI and automation.
Field Service
Empower frontline teams with generative AI, IoT, and mixed reality.
Supply Chain
Learn how your organization can react fast and be more resilient with proactive, AI-powered insights.
Finance
Build financial and operational agility using AI and automation.
Customize Dynamics 365
A strength of Dynamics 365 is that it can be tailored to meet the needs of your business. Microsoft’s Power Platform is a collection of tools to help you customize Dynamics 365, automate processes, analyze data, and more!