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Dynamics 365 Contact Center with Microsoft Teams Phone

Unlock the full potential of your contact center through this series. Learn how Teams Phone extensibility—now generally available—enables seamless integration with Microsoft Dynamics 365 Contact Center to maximize your telephony investment. We will also dive into the essentials of Dynamics 365 Contact Center, exploring key capabilities, use cases, and practical steps to align the solution with your business needs. Whether you’re extending your current setup or starting fresh, this series provides the insights and resources you need to deliver exceptional customer experiences.