Connect everyone in your organization with Microsoft Teams
Microsoft Teams can deliver simple, intuitive, and secure solutions for your frontline workers – unify communications, business processes, and tools they use in a single platform. Product innovations designed for the frontline, such as tailored home experience, Shifts, Tasks, and Walkie Talkie, combined with premier partner integrations and the ability to create custom no/low code apps empower you to address evolving business challenges and opportunities.
Get started fast with Teams for your Frontline
Reimagine Teams for your frontline workers
An easily configured and branded home experience in Teams puts just what your workers need at their fingertips to enable on-shift productivity and off-shift employee connection.
Easily deploy and manage Teams for your frontline at scale
Get frontline workers up and running fast with seamless collaboration and targeted communications, keep team membership updated automatically, and scale to build workloads onto a single, foundational platform.
8 success factors for valuable Microsoft Teams solutions for frontline workers
Customers who have successfully embarked on a journey to empower their frontline with Microsoft Teams see the following factors as pivotal to their success:
- Keep frontline workers front and center of every technical and adoption decision.
- Define a problem worth solving – identifying what’s needed by whom and why before the how.
- Ensure collaboration between business and IT leadership for a solution that solves the problem and aligns with the business needs.
- Engage with frontline managers who often define the ways of working and drive adoption of new technology with their frontline teams.
- Leverage purpose-built capabilities from Microsoft plus platform extensibility to meet their unique needs.
- Start simple for rapid time-to-value.
- Capture frontline user feedback as part of the pilot.
- Expand frontline solutions continuously to drive evolving business outcomes.
Customer stories
Customers across various industries and worldwide locations have leveraged Microsoft Teams to provide intuitive, secure solutions to address key scenarios for their frontline workers. Explore how Microsoft Teams has helped other organizations achieve their goals while streamlining frontline worker experiences.
Empower your frontline workers with Teams
Provide frontline workers with tools that give them flexibility, a sense of purpose, and the right knowledge to improve business outcomes.
