Using Copilot in Healthcare

The healthcare industry is faced with finding ways to improve access to healthcare and the overall quality of care for patients while maximizing efficiency due to current and projected workforce shortages and the need to contain costs. Focus is also on finding ways to streamline research and development of new patient care while remaining compliant with regulatory requirements and maintaining data security.

Learn how Bayer is improving research and product development here.

Learn how Teladoc Health is improving patient service here.

Download the Healthcare scenarios kit
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Microsoft Copilot opportunity to impact key functional area KPIs

Review our KPI overviews and view additional scenario details.

Product time to market

The time spent on drug research and trials. Reducing time to market can reduce costs and accelerate revenues.

Claims processing time

This KPI measures the average time to process a claim and can impact patient satisfaction.

Wait times

This measures the average time a patient waits before receiving care. It’s calculated by dividing the total wait time by the number of patients.

Readmission Rate

This measures the percentage of patients who are readmitted to the hospital within a specific time frame after being discharged.

Patient retention

This KPI measures the percentage of patients who return to the same healthcare facility for future care.

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Transform Healthcare processes

Key processes Before AI Using AI
Patient engagementLong wait times and inconsistent care can lead to patient dissatisfaction.Departmental meetingOptimize workforce planning

Simplify the task of sharing information in meetings with assistance before, during, and after the meeting

Enhance clinician efficiency

Use Copilot for data analysis for shift planning

Research/ development/ trialsThe slow pace of research can impact profitability.Clinical trialsDrug researchOrganize and manage research knowledge

Simplify the process of bringing new drugs to market

TrainingContinuing education can take up too much clinician time.Medical conference – perspectives creation

Prepare a presentation for a medical conference with ease