Microsoft Copilot opportunity to impact key functional area KPIs
Review our KPI overviews and view additional scenario details.
Employee engagement and retention
Foster an inclusive workplace where all employees feel valued and supported, driving higher engagement, improved retention, and the ability to attract top talent.
KPI — Employee engagement and retention
Foster an inclusive workplace where all employees feel valued and supported, driving higher engagement, improved retention, and the ability to attract top talent.
Improve quality of internal materials and processes
- Create companywide training on accessibility and disability inclusion
- Generate internal communication for accommodation/adjustment processes
- Create and distribute employee surveys to gather feedback
- Ensure all communications use inclusive language
Improve employee collaboration
- Promote Employee Resource Groups’ initiatives through newsletters and announcements
- Plan and promote events that celebrate diversity
- Conduct Copilot training with specific use cases for accessibility
Roles
- HR Specialist
- Chief Diversity Officer
Microsoft AI solutions
- Microsoft 365 Copilot
Compliance and risk management
Learn about accessibility standards to address legal compliance, minimize the risk of lawsuits and penalties, and strengthen your reputation as a socially responsible organization.
KPI — Compliance and risk management
Learn about accessibility standards to address legal compliance, minimize the risk of lawsuits and penalties, and strengthen your reputation as a socially responsible organization.
Identify risks
- Continuously monitor regulations
- Enable timely detection and proactive risk management
- Draft incident reports and track resolution progress
- Conduct regular audits of websites and applications
Enable change management
- Draft accessibility policies aligned with legal standards
- Develop internal campaigns to raise awareness
- Build accessibility into the product development lifecycle
Roles
- Chief Diversity Officer
- Chief Legal Officer
- IT Manager
Microsoft AI solutions
- Microsoft 365 Copilot
Expand market reach
Utilize the lived experiences of disabled and neurodivergent employees in product design to appeal to a wider audience, fostering greater customer loyalty and expanding market share.
KPI — Expand market reach
Utilize the lived experiences of disabled and neurodivergent employees in product design to appeal to a wider audience, fostering greater customer loyalty and expanding market share.
Build accessible products
- Rapidly gather and document requirements
- Leverage inclusive design principles
- Automate accessibility testing throughout the development lifecycle
- Collect and incorporate feedback from users with disabilities
Market accessible products
- Create GTM strategy showcasing accessibility
- Generate engaging marketing content
- Develop targeted email campaigns
- Gather and analyze customer feedback
Roles
- Accessibility Program Manager
- Marketing Manager
Microsoft AI solutions
- Microsoft 365 Copilot
Enhanced productivity and innovation
Integrate accessible technology to empower all employees, including those with disabilities, to work efficiently. This boosts productivity and drives innovation by embracing diverse perspectives.
KPI — Enhanced productivity and innovation
Integrate accessible technology to empower all employees, including those with disabilities, to work efficiently. This boosts productivity and drives innovation by embracing diverse perspectives.
Speed up communications
- Generate first drafts of documents, emails, and presentations
- Summarize meeting notes and action items
- Quickly create reports and proposals
- Identify and summarize trends in data
Save time on administrative tasks
- Manage crowded inbox and summarize long email threads
- Search companywide information for specific topics
- Create and manage to do lists, setting priorities and deadlines
- Draft meeting agendas, including key discussion points and objectives
- Summarize lengthy articles and webpages
Roles
- All employees
Microsoft AI solutions
- Microsoft 365 Copilot
