Marketing scenario: Targeted campaigns​

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Available with: Copilot Chat and Copilot Studio Scenario level:
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KPIs impacted

Leads created

Cost per lead

Value benefit

Revenue growth

Cost savings

Using Copilot for targeted campaigns​


1. Audience segmentation

Prompt Copilot to recommend customer segmentation options for consideration based on specific campaign objectives and revenue goals.

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Benefit: Refine your audience targeting to ensure that campaign messages are reaching the most receptive groups.​

2. Brainstorm assets

Use Copilot to brainstorm a list of assets for an upcoming announcement. Ask Copilot about what assets are currently available, enriched with data from the third-party document repository app.

Benefit: Kickstart your project as you spark ideas with Copilot and take inventory of what is already available.

3. SEO optimization

Already have a content topic you want to write about but don’t know where to start? Use Microsoft Copilot to identify the top SEO keywords to reach your audience.

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Prompt: Identify 10 SEO keywords for a blog post to attract people ages 20-30 who want to reduce their carbon footprint.

4. Content creation and refinement

Use Copilot to draft marketing content, such as blog posts, social media updates, and email campaigns. It provides real-time suggestions and helps maintain consistent messaging.

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Benefit: Enhance content quality, save time, and engage your audience effectively.

5. Data-driven insights

Use Copilot Studio to build a custom agent based on your sales database. Ask questions such as ‘What was the ROI on this campaign?’ to help inform campaign optimization.

Benefit: Optimize campaigns based on data-driven insights, leading to better ROI.

1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
2Access Copilot at copilot.microsoft.com, the Microsoft Copilot mobile app, or the Copilot app in Teams, and set toggle to “Work”.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.