Financial Services scenario: AI-assisted broker portfolio management

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Available with: Microsoft 365 Copilot and Copilot Studio Scenario level:
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KPIs impacted

Client retention

Value benefit

Cost savings

Using Copilot for AI-assisted broker portfolio management


1. Analyze market overview

Day to day management of investment portfolios requires staying current on quickly changing market data and analyzing existing portfolios.

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Business Chat1

Benefit: Use Copilot to compile the latest figures for identified markets along with a sentiment analysis.

2. Analyze VIP client portfolios

Identify the top client portfolios that require immediate attention due to significant changes in asset value or risk exposure due to market shifts.

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Copilot Studio Agent

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Copilot Studio

Benefit: Use Copilot to provide summary of portfolios that need attention and click to open specific portfolios in a modal for teams for a detailed view of the portfolio.

3. Check for recent news and info

Find and analyze news articles affecting specific segments that may impact stock holdings within a specific portfolio.

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Copilot Studio Agent

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Copilot Studio

Benefit: Copilot integrates with news aggregators and identifies the most impactful recent news articles along with summary of key points impacting portfolio holdings.

4. Identify investment opportunities

Based on current market conditions and news, identify a list of potential investment opportunities from the portfolio optimization system with reasons for recommending.

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Copilot Studio Agent

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Copilot Studio

Benefit: Ask Copilot to assemble top 5 investment opportunities based on the information gathered from the portfolio management agent.

5. Draft customer recommendation

Draft email to client regarding rebalancing their portfolio due to the market shifts.

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Copilot in Outlook

Benefit: Use Copilot to draft a personalized email to client outlining the need for a portfolio review and suggesting a meeting.

6. Assist with compliance

Help propose portfolio adjustments that comply with SEC regulations and company standards and policies.

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Copilot Studio Agent

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Copilot Studio

Benefit: Copilot scans proposed changes and reviews against regulatory and compliance documentation for SEC and the company. Copilot highlights any compliance concerns it recognizes to give the broker a head start on their review.

1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.

2Access Business Chat at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.

3Copilot agents allow Microsoft 365 Copilot to access your company-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.