Frontline Workforce
Frontline workers are the backbone of every industry across the world. Here you will find resources and deep dive sessions to enable you to:
- Connect your workforce
- Digitize manual processes
- Accelerate onboarding
- Empower with devices
- Protect your organization
Three challenges Microsoft Teams can help your essential Frontline Workforce overcome
In this Microsoft Tech Community Microsoft Teams blog, read how Microsoft Teams, as your hub for communication and teamwork for your entire organization, helps you overcome the new challenges you face today.
Learn moreVideos
Digitally transform an essential part of your organization, the Frontline Workforce
Firstline workers are the backbone of organizations in all major industries. However, less than 25% have the right tools they need to do their job. In this session, learn about this segment of your workforce, their challenges, and how to provide t...
Learn moreContinued learning
- Firstline Worker productivity tools
- Harvard Business Review: A C-suite blueprint for empowering Firstline Workerss
- Customer video — Hilton Grand Vacations
- Walkie Talkie lookbook
- Customer video — IKEA
- Firstline customer video montage
- Digitally transform an essential part of your organization, the Firstline Workforce PowerPoint deck
Enable business continuity for your Frontline Workforce with Microsoft Teams
This session will focus on Shifts, Tasks, and core communication, along with Walkie Talkie capabilities to create a secure and centralized user experience that help Firstline Workers meet customer needs and saves you time and money.
Learn moreDeploy and manage Microsoft Teams-enabled devices to meet the diverse needs of your Frontline Workforce
Learn how to deploy Firstline-specific devices that enable new ways for workers to focus on the job in front of them. This walkthrough will include scenarios for Microsoft Teams Walkie Talkie and hands-free collaboration.
Watch videoManage distributed Frontline Workforces with capabilities in the Microsoft 365 Admin Center
Learn how to build the right experience in Microsoft Teams and successfully rollout the solution to support your Firstline Workforce.
Watch videoEmpowering your diverse Frontline Workforce with inclusive technology
To be at their best, people need to feel included, and empowered with the right tools to set them up for success in their role. For Firstline workers, that means providing tools that support employees with disabilities, with different levels of li...
Watch videoSimplify your Frontline work with low-code solutions in Microsoft Teams
This session will focus on how to simplify Firstline work by converting manual processes to digital processes streamlined on Microsoft Teams. Learn how to utilize the following product solutions: Power Platform, including Shifts integrations.
Watch videoIdentity for the Frontline Workforce: Empower IT, Managers, and Frontline Workers
Frontline success depends on a team — not just Firstline Workers, but also Firstline managers and IT pros working together to provide access to the right tools and technology. Learn how Azure Active Directory (Azure AD) investments are enabling Fi...
Watch videoContinued learning
- Empower Firstline Workers with Azure AD
- Empowering and securing your Firstline Workforce eBook
- Configure SAP SuccessFactors to Active Directory user provisioning
- Configure and enable users for SMS-based authentication using Azure AD
- Manage your users with My Staff
- Shared device mode for iOS devices
- Identity for the Firstline Workforce: Empower IT, Managers, and Firstline Workers PowerPoint deck
Connect with Microsoft Experts
Join Microsoft engineering teams and your peers in meaningful conversations about the tools you use everyday. Share insights, discover new perspectives, and problem-solve in a
collaborative environment to shape the future of Microsoft products.
