Session 1 in the Smart workplace: Teams Phone series
Teams Phone overview and Teams Phone user persona
Join us for an overview of Teams Phone and get guidance on which Teams Phone option will work best for your organization. We'll focus on Calling Plans, Direct Routing, and Operator Connect. We’ll also review many of the possible user personas who can (and should) be using Teams Phone and how to map those personas to specific Phone features. The goal of this session is to provide a solid and clear understanding of the basic capabilities and benefits of Teams Phone, and guidance to map current user personas to Teams phone functionalities.